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NeedyBee Baby Store

Help-line: +91 141 2978787, +91 78919 78787, +91 96490 78787

Cancellation & Refund

Cancellation Policy:

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order by calling us or sending us an email

For outright/complete order cancellations

  • If your order is cancelled before your item(s) has been shipped, we will refund the entire amount
  • If your order is cancelled after your item(s) has been shipped there is no refund or credit given
Refund Policy:
  • Refunds will be made in the same manner as that of the payment
  • Refunds will be made within 10 working days from the date of order cancellation

Return Policy

  • In the event that you have received the ordered item(s) in a bad condition or if the packaging is tampered with or damaged prior to delivery, please refuse to accept the package from the courier delivery personnel so that the package can be returned to us
  • Please call our customer care at +91 78919 78787 or email us (contact@needybee.com) and provide us with your Order ID so that we can ensure that a new replacement is issued to you with no additional cost to you
  • Please ensure that the original product tag and packing is intact when you return the item(s)
  • For all returns the shipping cost of returning item shall be borne by the Customer. If you want us to book a reverse pick up for you we can do so at a flat rate of Rs. 100 per package unless the package is of an extra large size in which case we will determine the cost and inform you suitably
  • Apart from condition reserved herein above, the following item(s) shall not be eligible for return or replacement, namely:
    • Any item(s) that exhibits physical damage to the box or to the product
    • Any item(s) that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery
    • Any item(s) without a valid, readable, tampered serial number, including but not limited to item(s) with missing, damaged, altered, or otherwise unreadable item(s) label